Your new opportunity is cruising along beautifully (at least you think so) and then all of the sudden nothing. The contact goes “dark” and can’t be reached. The deal stalls. Your experience tells you this is not good. Your manager is telling you this is not good. Panic sets in and desperation moves start to make sense. Blind discount offers, stalking calls and emails and/or a surprise visit will do the trick. Unfortunately, most of the time not effective. So what works?