Do You Know How to Fire Someone? Really?

Do You Know How to Fire Someone? Really?

One of my top sales people had been missing for a couple of days and hadn’t called in sick. I called his home and cell with no luck. Around the third day his dad called and wanted to talk to me. This was kind of odd but I accepted and we met. He told me his son had prostate cancer and didn’t want anyone to know. Of course I was concerned and advised him to have his son take all the time off needed just keep in touch periodically. He agreed. Unfortunately, about two weeks later, I found out he was working for our competition. Maybe it was time to fire someone?

Believe in Your People

Believe in Your People!

As managers we spend a lot of our precious time locating and hiring the “right people”. Performing interview after interview until we finally find that person that will help take our team to the infamous next level. We on-board them with sales tools and send them on their way. We are fired up and believe they are going to make the difference desired. Then over time things have changed unfortunately. We are now less than impressed and not sure without micromanaging we can trust them to bring in the needed sales. We stopped believing.

approval

Power of Personal Recognition.

My experience with giving recognition using certificates, trophies, and gift cards, quite honestly, has been somewhat blasé. I’m never sure it has accomplished the goal that I had intended. Many times it was received with a lackluster thanks. Maybe I was at fault with my presentation… criteria used? What has been your experience?